2017-present
Creative Strategist
- Assist in leading strategic planning and execution of all creative projects
- Focused on delivering an excellent user experience
- Perform user interviews to gain insight on projects
- Perform informal management duties
- Coordinate planning, execution, delivery, change management, and sustainment
- Work closely with graphic designers, illustrators, technical writers, and various business partners
- Track and report various metrics to stakeholder, including executives
- Support lean management implementation
- Assist with process mapping and standards development
- Plan, design, implement, and maintain visual management
- Manage communications efforts
- Determine audience, media, and timing
- Develop content and deliverables
- Assist with creative development
- Graphic design
- Video production
2009-2017
Marketing and Communications Manager
- Manage all marketing and communications
- Social Media
- Print (Magazine, Catalogs, Direct Mail, etc.)
- Web Banners
- SEO
- SEM
- Manage all web development
- Understand desires of stakeholders
- Propose effective solutions
- Supervise developers to ensure finished product is accurate, on time and within budget
- Manage and create content
- Product development
- Develop and research concepts
- Manage production
- Presentation development
- Training presentations
- Sales presentations
- Video editing
- Event planning
- Trade shows
- Conference sessions
- Show production
2008
Marketing Intern
- Research
- Survey customers
- Sales
- Offer product solutions
2005-2009
Computer Consultant
- Troubleshoot personal computing issues
- Networking
- Hardware
- Software
- Malware
- Document cases
- Collaborate with coworkers
- Train and mentor new hires
Computer Technician
- Troubleshoot computing issues for students, faculty and staff
- Networking
- Hardware
- Software
- Malware
- Maintain workstations
- Create and install images
- Work with coworkers and administration to discover cost-efficient solutions to technical dilemmas